The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The family room was impressively spacious, providing ample room for relaxation and movement during our stay.” view full review
Clean and Functional
“The bathroom was clean and well-maintained, with a grounded shower that made it safe and convenient for all guests.” view full review
Tasty Breakfast
“Breakfast offered a great selection, and the standout chicken peanut porridge was a delightful surprise!” view full review
Safe Showering
“The hotel's provision for ground showers instead of tubs was an excellent feature, ensuring safety for elderly guests.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Lift
Currency exchange
Barber shop
Coffee shop
Vending machines
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
36 Newton Road,
Singapore,
Singapore,
307964,
Map view
street view
36 Newton Road,
Singapore,
Singapore,
307964,
City landmarks
Botanical Garden
Singapore Botanic Gardens
2.9
km
Garden
Gardens by the Bay
4.6
km
Gallery
National Museum of Singapore
2.4
km
Mall
ION Orchard
2.1
km
Mall
Bugis Street
2.3
km
68 Orchard Road Plaza Singapura
The Istana
1.1
km
Garden
National Orchid Garden
3.0
km
Mall
Suntec City
3.1
km
Church
Church Of St Alphonsus
1.1
km
Mosque
Masjid Sultan
2.5
km
178 Waterloo Street Kwan im Temple
Kwan Im Thong Hood Cho Temple
2.2
km
Pagoda
Sri Veeramakaliamman Temple
1.5
km
28 Irrawaddy Road New Phoenix Park
Police Heritage Centre
910 m
Museum
Singapore Art Museum
2.4
km
Shopping Area
Zhongshan Mall
1.8
km
12 Tai Gin Road Sun Yat Sen Nanyang Memorial Hall
Sun Yat Sen Nanyang Memorial Hall
1.4
km
Store
Mustafa Centre
2.3
km
Event hall
Indian Heritage Centre
2.1
km
Gallery
The Cathay
2.1
km
Museum
National Gallery Singapore
3.1
km
68 Thomson Road
Need Massage
850 m
Shopping Area
Velocity
930 m
Mall
Far East Shopping Centre
2.2
km
Mall
City Square Mall
2.4
km
Mall
Ngee Ann City
2.2
km
Shopping Area
The Centrepoint
2.2
km
Serangoon Road
Little India
2.0
km
Mall
Orchard Gateway
2.4
km
Mall
Plaza Singapura
3.1
km
Nearby
Mall
United Square Shopping Mall
420 m
Restaurants
Da Luca Italian Restaurant
510 m
1 Goldhill Plaza #01-1921 Goldhill Plaza
Matsuo Sushi Restaurant
500 m
1 Goldhill Plaza Goldhill Plaza
Chui Huay Lim Teochew Cuisine
620 m
190 Keng Lee Road
Bakerzin
780 m
101 Thomson Road United Square #01-07/60 United Square
Vienna International Seafood & Teppanyaki Buffet Restaurant
780 m
101 Thomson Road #1-01 United Square
Soup Restaurant
780 m
101 Thomson Road United Square #B1-10 United Square
Delifrance
780 m
101 Thomson Road Floor 01 United Square
YAYOI Japanese Teishoku Restaurant
780 m
101 Thomson Road United Square #B1-54/55 United Square
Nara Japanese Restaurant Pte Ltd
540 m
167 Thomson Road Goldhill Shopping Centre
Udders Ice Cream Novena
580 m
155 Thomson Road Goldhill Plaza
Duckland
800 m
101 Thomson Road United Square United Square Shopping Mall B1-09&64/65
Daessiksin Korean BBQ Buffet
750 m
112 Thomson Road United Square
Brauhaus Restaurant & Pub
650 m
101 Thomson Road United Square #B1-13/14
Ssikkek Korean Grill BBQ
790 m
101 Thomson Road United Square
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Convenient location
Friendly staff
Limited dining choices
Hygiene concerns
6.4/10
Nice
Rooms
6.3
Location
7.7
Service
7.1
Dining
5.6
Guest reviews
6.4/10
based on 9 reviews
3/5
based on 818 reviews
7.3
7.3/10 based on 902 reviews
#261 of 325 hotels in Singapore based on Tripadvisor
Jimmy
United Kingdom,
March
2024
7.8/10
My stay at this hotel was a mixed bag. The rooms, while generally clean, could use some basic touch-ups to freshen up the dated feel. I appreciated the ability to make local calls from the room and have the convenience of watching TV and dining in. The service, though unfriendly initially, turned around positively with a fantastic team that was warm, helpful, engaging, and sincerely interested in meeting my requests. The location was excellent, being near the Novena MRT station on Newton Road in Singapore, which made it easy to explore the city using public transportation or calling for taxis. The dining experience had its ups and downs, with quick refills of food contrasting with some disappointing and delayed meals. Despite these mixed experiences, the safe area and discreet setting added a level of comfort to the stay.
Rooms
7.0
The rooms felt dated and in need of basic touch-ups, but they were generally clean.
Service
9.0
Initially unfriendly, the service turned around to be fantastic with warm and engaging staff.
Location
9.0
The location was excellent, near Novena MRT station, making it convenient for transportation and exploring the city.
Dining
6.0
The dining experience varied from mediocre to good, with quick refills of food but some delayed and disappointing meals.
Facilities
8.0
The hotel provided essential facilities and amenities for a comfortable stay.
Barbara
United Kingdom,
March
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were incredibly spacious and very comfortable for less than $100/night, but they were very dirty and VERY noisy. Although my room wasn't ready and I had to wait for more than one hour, once settled, they were spacious, clean, and the services provided were excellent.
Rooms
8.0
The rooms were spacious and clean with excellent services.
Service
7.0
The staff were helpful and friendly, but they forgot to replace toiletries on two days. There was a bit of a mix-up at the reception where they went off to check a problem and forgot about us waiting.
Location
9.0
The hotel's location is excellent, close to Newton Circus and offers easy access to the underground railway system. It was just a short walk or under a $20 taxi ride from Changi Airport, and buses to the key locations were readily available with Orchard Rd just 5 minutes away.
Dining
6.0
The dining options consisted of deep-fried prawns, dumplings, rice, and a variety of items but were a bit risky. The freshly caught fish was a standout choice. Although not included in our voucher, the portions were more than enough to set you up for the day.
Facilities
7.0
The hotel facilities were adequate for my needs during the stay.
Frank
United Kingdom,
January
2024
5.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were a bit noisy and cramped for our group size, but the location was convenient with easy access to transportation and shopping. The service ranged from unfriendly to helpful, depending on who we interacted with. The dining experience left much to be desired, especially considering the limited breakfast options. Overall, it was an average experience with some drawbacks.
Rooms
5.0
The rooms, unfortunately, had some noise issues and were smaller than expected for our group.
Service
6.0
Service was a mixed bag, varying from unfriendly interactions to helpful assistance.
Location
7.0
The hotel's location was convenient, with easy access to transportation and shopping areas.
Dining
5.0
The dining experience was lacking, especially in terms of breakfast options.
Facilities
6.0
Laura
United Kingdom,
January
2024
6.4/10
The hotel is conveniently located near Novena MRT station, just a short walk away, and also close to various attractions like Orchard Road. The rooms had an uncomfortable smell and the TV was small and unclear; however, the suites were more spacious and office-like. The service was friendly and helpful overall, but there were instances of lack of attention to reservation details. The dining options were varied but not exceptional. The location is convenient with easy access to transportation and nearby popular areas. The facilities were adequate but could use some improvement.
Rooms
5.0
The rooms had an uncomfortable smell and the TV was small and unclear.
Service
7.0
The service was friendly and helpful, though there were moments of inattentiveness.
Location
8.0
The location is nice as it's near Novena MRT station and within walking distance to popular areas like Orchard Road.
Dining
6.0
The dining options were varied but not exceptional.
Facilities
6.0
The facilities were average and could use some improvement.
Natalie
United States,
November
2023
6.8/10
My stay at the hotel was overall pleasant despite a few issues. The location was really convenient for exploring the area, but being near Newton Circus was a mixed experience. The service was friendly and helpful, although there were some noisy disruptions during festivals. The dining options were decent, but the breakfast had its limitations with cold food. The rooms were fine, but the noisy air conditioning was a downside.
Rooms
6.0
The rooms were okay, but the air conditioning was too noisy even on low speed.
Service
7.0
The service was friendly and helpful, with some room for improvement during festive periods.
Location
8.0
The location was really good for accessing different places, especially with Newton MRT station nearby, but not too close to Orchard.
Dining
6.0
The dining experience had its flaws with cold food, but it was decent overall.
Facilities
7.0
The facilities were sufficient for a comfortable stay.
Nigel
United Kingdom,
July
2023
5.0/10
The hotel seemed to have a misleading appearance as the rooms were very dirty and the air conditioning was malfunctioning throughout our 4-night stay. Despite the handy mini kitchenette, the cleanliness was a major concern.
Rooms
5.0
The rooms were very dirty and the air conditioning was not cooling enough despite multiple requests for a fix.
Service
5.0
The service was a mix of unprofessionalism and occasional helpfulness, with forgetfulness in replenishing toiletries and slow responses upon arrival.
Location
7.0
The hotel is conveniently located near Newton Circus, providing access to transportation options and a shopping center, though it is a bit far from the bustling city center.
Dining
5.0
The dining options were limited, primarily catering to Chinese and Thai cuisine with few choices appealing to Western tastes.
Facilities
The facilities were lacking in cleanliness and proper maintenance.
James
United States,
June
2023
6.0/10
I've stayed at this hotel 3-4 times, and it offers a modern interior with air conditioning. The rooms have been fully refurbished to meet the standard I expect from a hotel, with the added convenience of having a small kitchenette. The service staff might appear disinterested at times, but during my 5-day stay from 18-22 October, they were very cordial and friendly, even offering a complimentary drink at their coffee house. The location is decent, with a bus stop right outside and 2 MTR stations a short 5-10 minute walk away. Although the dining experience was subpar with cold coffee and mostly Asian self-service options, the hotel is near popular areas like the revenue office and a shopping center with a tasty chicken rice restaurant.
Rooms
8.0
The rooms have been fully refurbished and offer a modern interior standard. The small kitchenette was a nice addition.
Service
7.0
The staff, despite occasionally appearing disinterested, were very cordial and friendly. I appreciated the complimentary drink at the coffee house.
Location
6.0
The hotel's location is okay, with easy access to transportation options. It's near the revenue office area, a shopping center, and convenient for exploring the city.
Dining
5.0
The dining experience was disappointing with cold coffee and mostly self-service Asian options.
Facilities
5.0
The hotel could use some serious improvement in terms of facilities.
William
United Kingdom,
May
2023
7.4/10
My stay at the hotel was overall pleasant. The room was spacious and neat, though I could hear the TV from the next room. The breakfast wasn't worth the price, so I might consider having breakfast elsewhere if I stayed again.
Rooms
7.0
The room was spacious and neat, but noise from the next room was a bit bothersome.
Service
8.0
The service was fantastic, the staff was warm and helpful. They addressed our concerns, but could be a bit more courteous and attentive in explaining hotel facilities.
Location
8.0
The hotel's location is very convenient with public transport access nearby, although it's a bit out of the way from major stations. It's close to a shopping mall and Orchard area.
Dining
7.0
The dining experience was fairly basic but adequate. The variety of breakfast items was decent, catering to various tastes.
Facilities
7.0
The hotel offers standard facilities like room service, housekeeping, and tours assistance.
Michael
United Kingdom,
April
2023
7.4/10
The hotel is conveniently located near Newton Circus with access to the underground railway system. The rooms are comfortable, although a bit small for two adults. The service was exceptional but had a slight lapse in room cleaning. Dining options were decent but somewhat crowded with limited dinner choices.
Rooms
8.0
The rooms were comfortable but on the smaller side, especially for two adults.
Service
9.0
The service was outstanding and very helpful, except for a missed room cleaning.
Location
7.0
The hotel's location near Newton Circus offers convenient access to transportation and shopping, although areas of hygiene need improvement.
Dining
6.0
The dining experience was fair with a crowded but limited menu.
Facilities
7.0
The facilities provided were adequate for a comfortable stay.